UNIT 4: TRAVEL
Page 35: Vocabulary travel details
A.
B. Now count the numbers.
1. From one to ten
One, two, three, four, five, six, seven,
eight, nine, ten.
2. From 11 to 25
11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21,
22, 23, 24, 25.
3. In tens, from 20 to 100
20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30,
31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50,
51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70,
71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90,
91, 92, 93, 94 ,95, 96, 97, 98, 99, 100.
C.
D. People often do these
things when they travel. Match the verbs with the correct phrases.
1. Buy (b) a) security
2. Confirm (d) b)
a ticket
3. Collect (e) c) at the check-in
4. Go through (a) d) their flight
5. Queue (c) e) their luggage
6. Watch (i) f) a hotel room
7. Take (j) g) some shopping
8. Book (f) h) at the hotel
9. Do (g) i)
an in-flight movie
10. Check in (h) j) a bus or taxi
Page 36:
E.
F. Complete the sentences.
Use the nouns from the box.
At the ticket office
1. I need to change my booking
2. Is there a direct flight?
At the check-in desk
3. Can I take this as hand luggage?
4. Can I have an aisle seat?
In a taxi
5. Please take me to the
city centre
6. Can I have a receipt,
please?
At the hotel
8. Can I send a fax
from here?
9. Can I have an alarm call at
6:45, please?
10. I’m checking out today,
can I have the bill,
please?
Page 37:
A. Put the dialogue into
the correct order.
Paolo: Paolo
Ranieri speaking
Judith: Oh,
hello, Paolo. This is Judith Preiss here
Paolo: Hi,
Judith
Judith: Paolo, I’m
calling about that meeting. Can you make next Wednesday?
Paolo: I’m
sorry, Judith I can’t. But I can make Thursday or Friday
Judith: well,
I can’t do Thursday, but Friday is OK
Paolo: OK,
Friday it is. Can we meet in the morning – say 10 o’clock?
Judith: 10 o’clock’s
fine. Oh, and can I bring my colleague, Sabrina? You met her at the conference
Paolo: of
course. I can pick you up from the station if you like
Judith: Great,
see you on Friday. Bye
B. Answer these questions
about the dialogue in Exercise A. Use Yes,
he / she / they can or No, he / she /
they can’t.
1. Can Paolo meet Judith on
Wednesday? No,
she can’t
2. Can Judith meet Paolo on
Thursday? No,
he can’t
3. Can Judith and Paolo
meet on Friday? Yes,
they can
4. Can Paolo pick up Judith
and Sabrina from the station? Yes, she can
Page 38: Reading Business Hotel
A. Tick the facilities you
expect to find in a business hotel.
Fitness centre √
Reception desk √
Gift shop √
Restaurant √
Secretarial services √
Function rooms √
Childcare service √
Fax machine √
B. Read the brochure.
Underline the words from exercise A which are in the brochure.
Paragraph 2 line 3 fax machine
Paragraph 3 line 1 fitness centre
Paragraph 3 line 2 restaurant
Paragraph 5 line 1 function room
Paragraph 5 line 2 secretarial services
C. Ask and answer questions
about the Tower Hotel.
1. Watch TV programmes in
English?
A: Can you watch TV programmes in English?
B: yes, you
can.
2. A: Can you use your
computer in your room?
B: yes, I can
3. A: can we swim at the
hotel?
B: yes, we can
4. A: can you send a fax?
B: yes, I can
5. A: can we eat in the
hotel?
B: yes, we can
6. A: can we play tennis at
the hotel?
B: yes, we can
7. A: can we hold a meeting?
B: yes, we can
Page 39: Language focus 2
A. Complete these sentences
with the correct form of there is or there are.
1. It’s a very small
airport there
aren’t any shops in the terminal.
2. There is a problem with my
ticket?
3. There isn’t any aisle seats available
4. There is a stopover in Frankfurt
5. There is any flights to Zurich
tonight?
6. I’m a afraid there isn’t a flight to Warsaw this afternoon
7. There are two cafes in the
terminal
8. There is any buses from the
airport to the city centre?
UNIT 5: FOOD AND
ENTERTAINING
Page 43: Vocabulary eating out
A. Choose odd the one out
in each group of food words. Use the words from the box to explain your answer.
1. Salmon Tuna cod onion
·
Onion – it’s a kind of
vegetable
2. Beef apple lamb chicken
·
Apple – it’s a kind of
fruit
3. Carrot peas trout broccoli
·
Trout – it’s a kind of
fish
B. Look at these words for
parts of a menu.
Starter
|
Main Course
|
Dessert
|
Soup
|
Steak
|
Ice cream
|
Salad
|
Grilled fish
|
Fruit
|
Pate
|
Apple pie
|
C. Underline the correct
word to complete each sentences.
1. You ask for the receipt / menu
at the start of a meal.
2. You ask for the menu / bill
at the end of a meal.
3. You ask for the bill / receipt
after you pay.
Page 43: Reading Tipping
A. Match these people to
the places where they work. Then make sentences.
A hairdresser works in a
salon
1. Hairdresser a) hotel
rooms
2. Waiter / waitress b) taxi
3. Porter c)
health centre
4. Dentist d)
restaurant
5. Maid e)
salon
6. Cab driver f) hotel
reception
Page 44:
D. Read the article. Then
answer the questions.
1. How much do dinners
usually tip waiting staff, according to the article?
Research in the US, more than 90 percent of
restaurant diners tip their waiter or waitress about 10 percent of the bill
2. What can increase
tipping, according to the article? Tick three answers.
a) Giving extra things
for free
b) Quick service
e) Creating a
good relationship with customers
3. What can waiting staff
do to increase tipping, according to the article? Tick three answers.
b) Visit the
table often to make sure the customer is happy
c) Smile at the
customer
d) Be pleasant
and helpful
Page 45: Language focus 1
A. Thick the correct
sentences. Correct the mistakes in the other sentences.
1. I’d like any water
I’d like some water
2. Could I have some
more coffee, please?
3. Are there any
restaurants near here?
4. There isn’t any
wine left
5. I’d like some
cheese, please
6. Do you have any
soft drinks?
B. Read the dialogue about
choosing a restaurant. Underline the correct words to complete it.
Mina: There
are some
/ any good restaurant in the centre.
Ivan: Yes, but there
isn’t some / any
parking. We could go to the Texas steakhouse near the airport
Mina: do
they serve some
/ any vegetarian dishes?
Ivan: I don’t think
so. How about the Marina? They do some / any great fish dishes, and they have some /
any vegetarian starters, too.
Mina: good
idea. I’ll see if they’ve got a table for 9 o’clock
Page 46: Language focus 2
A. Tick the countable
nouns.
1. Reservation √
2. Fax √
3. Air conditioning √
4. Bathroom √
5. Bill √
6. Employee √
7. Equipment √
8. Hotel √
9. Information
10. Seat √
11. Luggage √
12. Flight
13. Menu √
14. Money √
15. Overtime √
16. Receipt
17. Table √
18. Tip √
19. Transport √
20. Soup
21. Work
B. Correct the mistakes in
these sentences. Use a lot of, many or much.
1. They don’t have much
vegetarian dishes here. A lot of / many
2. How much does it cost?
3. The restaurant hasn’t
got many
tables left.
4. I don’t have many
time at the moment.
5. I drink much
coffee.
6. There aren’t many
hotels in the city centre.
7. It costs a lot of money.
C. Work in pairs. Complete
the questions with many or much. Then ask and answer the questions
with a partner.
1. A: How much cash do you have in your wallet?
B: about 20 euros
2.
A: How many keys do you have in your bag / pocket?
B: about 5 keys
3.
A: How many people are there in your company?
B: about 40 people
4.
A: How many time do you have for lunch?
B: about 3 hours
5.
A: How many day’s holiday a year do you have?
B: about 14 days
6.
A: How many language do you speak?
B: about 3 language
7.
A: How many do you usually tip in a restaurant?
B: about 15% of the bill
Page 49: Writing
Write an e-mail to your customer. Invite him or her to dinner and give
details of the restaurant. Include the date and time and the name, location and
type of restaurant.
From : dinartema.giacinta@gmail.com
Dear, Ms. Aurel
I would like to invite
you to dinner after your visit to our company next week. If you have time. Our managing
director, Liam Payne, will also come.
I will book a table at
an Indonesian restaurant, Mang Kabayan for 7 p.m on Thursday evening.
I hope you can join us.
Please can you let me know this week.
Best wishes
Dinar Tema Giacinta
UNIT 6: SALES
Page 51: Vocabulary 1 buying and selling
A. Read the Delfos sales
leaflet. Find expressions which mean the following:
1. There are some good
offers.
Great deals
2. The buyer pays only a
small amount of money at the beginning.
Low deposit
3. The buyer pays some
money every four weeks for a year.
Pay £50 now followed by 12
monthly payments
4. There is no cost for
transporting the goods to the buyer.
3 years guarantee
5. It doesn’t cost extra to
pay over 12 months.
Interest free credit
B. Read the sentences. Does
a buyer or a seller say them? Write B or S in each box.
1. We often great deals. (S)
2. I’d like to place an
order. (B)
3. Do you give a guarantee? (B)
4. I’d like to compare
prices. (B)
5. Are the goods in stock? (B)
6. Can you pay a deposit? (S)
7. We always deliver on
time. (S)
8. Can I make monthly
payments? (B)
Page 52: Reading thirsty for success?
A. Before you read the ad,
match these words to their meanings.
1. Ambitious (c) a)
active and able to work hard
2. Energetic (a) b) showing a lot of
excitement and interest
3. Enthusiastic (b) c) having a strong desire to be
successful
B. Read the ad quickly.
Answer these questions.
About £30.000
2. Does IBI provide a
company car?
No. it doesn’t
3. Does IBI provide a
company pension?
Yes, it does
4. How can you get more
information?
Telephone their contact Melissa
Davis
C. Now read the ad
carefully. Mark each statement true or false.
1. IBI sells soft drinks. true
2. Last year IBI increased
profits by 15 percent. false
4. IBI is increasing the
number of people in its sales team. false
5. IBI is looking for
ambitious people with no sales experience. false
6. IBI wants its
representatives to give advice to customers. True
Page 53: Language focus 1 past simple
Complete the sales report. Use the past simple of the verbs in brackets.
Report on sales trip – South Korea
Last December I visited (visit) our major customers from big
department stores in South Korea.
On 5th December I meet (meet) Mrs Kyoung Ai Lee in Seoul. We (send)
her 200 brochures in June.
On 6th December I made (make) a presentation to Mrs Lee’s sales
staff on our products and (advise) them how to display them.
The following day I gone (go) to Seoul and our agent introduced
(introduce) me to Mrs Ha, the chief buyer of a new department store in the
capital. She asked
(ask) me to send her 500 brochures. I given (give) her some samples of our products.
I flown
(fly) back to head office in Paris on the 9th.
Page 54: Vocabulary 2
A. Put the words from the
box into the correct place in the Dart leaflet.
DART CAR HIRE
Special summer promotion
1. Save up to 50% on selected
models
2. Three Days for the price of
two
3. free Insurance and unlimited
mileage
4. Extra 10% discount
until the end of June
5. For a limited period
only
B. Mark the sentences about
the Dart leaflet true of false.
1. The buyer can get some
deals for half price. true
2. The buyer get 33% more
time for the same price. false
3. There is an extra cost
for insurance. false
4. The price is cheaper if
the buyer is quick. true
5. The offer is only for a
short time. true
Page 55
A. Underline the correct
words to complete this article.
PROFILE
Miguel Perez studied business at Santiago de
Compostela University in Spain from
1995 to 1998. During the
summer holidays, he worked part time as a salesman for Levi’s.
After graduating on
July 1998, he wanted to continue in sales, so he worked for a year in the sales department of his family’s company.
He decided to improve his business English. In
September 1999, he went to London to study for a Diploma in Business with
English. During that year, he
worked part time for the students Union.
In July 2000, he began looking for a sales job. Six
months later, he got a permanent position in a shipping company. However, a
year ago, he changed his job
and joined Futura Financial Services. He now works in the sales department. Last month he was voted
salesperson of the year.
B. Write an article about
Kevin Warren’s career like the one about Miguel Perez. Use these notes.
Kevin Warren studied law at Britol University from
1979 to 1982. During the summer holidays, he worked part time as a seller
ticket for events to student for Organise Social Event. After graduating at
1982, he went to US to work for Disney Corporation, Florida. At 1984, he return
to UK to start business with partner and he start to open his own travel
agency, he worked there for two years. Next at 1990 he joined Coca-Cola as a
sales manager. At 1995 he become Director of Cold Drinks Division and at 2000
he become Vice President and General Manager of UK regions.
UNIT 7: MARKETS
Page 71: Vocabulary types of market
C. Match the beginnings of
the sentences 1 to 5 with their endings a) to e).
Coca-Cola is a mass market product; it (e)
Selling special interest holidays is a niche market;
it (a)
Rolex watches sell in a luxury market; they are (d)
An export market (b)
A home market (c)
(a) Is a small but often
profitable market
(b) Is outside the
producer’s country
(c) Is in the producer’s
country
(d) High quality and
expensive goods
(e) Sells to large numbers
of people
D.
E. Match the beginnings of
the sentences 1 to 5 with their endings a) to e).
1. A new market (e) a) is large
2. A growing market (d) b) allows companies to make money
3. A profitable market (c) c) is good to enter
4. A big market (a) d) is getting larger
5. An attractive market (b) e) is at an early stage
F. Match the adjectives
from exercise E with their opposite meanings a) to e).
a) Unattractive -
attractive
b) Unprofitable - profitable
c) Mature - new
d) Declining - growing
e) Small - big
Page 72: Reading
A. Find these numbers in
the article. Write them in figures.
1.
One point three billion
1.3 billion – 1.300.000.000
2.
Four thousand
Four thousand – 4.000
3.
Six hundred thousand
Six hundred thousand – 6.000
4.
Sixty
5.
Twelve thousand pounds
Twelve thousand pounds - £12.000
6.
Ninety thousand pounds
Ninety thousand pounds - £90.000
B. What does each number in
exercise A refer to?
1.3 billion –
the number of people in China
4.000 – the
number of new cars that arrive
600.000 – the
number of new drivers that get license in a year
60 – the
number of cars that Porsche hope will increase in sale
£12.000 – the
price of a Jeep Cherokee
£90.000 – the
price of Porsche
C. Read the article
carefully and complete these sentences.
1. Car sales in China are b a
year ago
a) The same as b) higher than c) lower than
2. China is a big market of
b
a) Ford b) Volkswagen c) Porsche
3. The number of c cause problems for other traffic
a) Cars b) animals c) bicycles
4. The government wants to
make roads a
a) Wider b) longer c) cleaner
5. Mr Zong owns a a
a) Jeep b) Porsche c) Ford
D. Find words in the
article which mean:
1. Time of high sales
(paragraph 1) boom
2. Makers (paragraph 2) manufactures
3. People who buy
(paragraph 4) consumer
4.
Two times as many (paragraph 4) double
5. To damage very badly
(paragraph 6) destroy
6. Bought (paragraph 7) purchased
Page 73: Language focus 1
A. Correct the mistakes in
these sentences.
1. It is harder to
break into export markets than home markets.
2. China is bigger
market than Japan,
3. Our market share is lower
than it was last year.
4. The rate of inflation is worse this month than it was last month.
5. This month’s sales are higher
than last month’s.
6. The Asian market is better
than the European market for rice.
B. Complete the
conversation using the superlative form of the adjectives.
1. This is a good product
Yes, it’s the best product on the market
2. This is an expensive
hotel
Yes, it’s the most expensive place in the city
3. She is a very popular
manager.
Yes, she’s the most popular head of department in the company
4. This is a cheap product
Yes, it’s the cheapest product in the catalogue
5. This is a very
competitive market
Yes, it’s the most competitive market in Asia
6. This a bad year
Yes, it’s the worst year
in the last ten years
C. Complete the article
with the appropriate form of the word in brackets.
Profile
………………………………………………………………………………………………………………………………..
I opened a hairdressing salon last year. The most important (important) things is to think about your target
customers. My hairdressing salon is located in my parents hotel. My customers
are older
(old) and richer
(rich) than my main competitor’s. They like excellent service and a cup of
coffee. My main competitor’s customer are younger (young) than mine. She offers a cheaper (cheap)
service than I do. However, my salon is more comfortable (comfortable) than hers.
My the most
exciting (exciting) customer is a
famous model.
Page 75: Language focus 2
A. Complete these sentences
about the cars.
1. The white car is much bigger
than the black car.
2. The black car is a little bigger than the red car.
Page 77: Writing
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